Student Support Manager

Student Support Manager

Location: Campus Based; Bristol or Manchester

Who is dBs Institute?

dBs Institute is on a relentless mission to empower creative people by providing the experience, education and opportunities needed to pursue a life in the creative industries. For 25 years we’ve been focused on providing an exceptional educational experience that equips you with the technical skills, theoretical knowledge, and entrepreneurial mindset needed to succeed in a constantly evolving industry. Our goal is to empower you to think critically, approach your work with curiosity, experiment, and take risks to push the boundaries of creative technology.

We're big believers that innovation flourishes in a community that's diverse and collaborative. That's why we're dedicated to creating an environment that celebrates and supports a wide range of voices and perspectives. We encourage creativity and the sharing of ideas; a space where everyone is valued and treated with respect, where every member of our community has the opportunity to contribute their unique talents and ideas.

At dBs Institute, we’re nurturing a new generation of creative professionals who will use their skills and passion to make a positive impact on the world. We’re committed to a diverse, inclusive creative community and actively encourage applications from women, Black, Asian and minority ethnic practitioners, LGBTQ+ creatives, and those with lived experience of underrepresentation in music and education.

dBs Institute was acquired by ‘Access Creative College’ (ACC), formerly known as Access to Music, who were founded in 1992. dBs Instite as such are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, Access Sport and Access Industry.  This allows for a perfect synergy in offering end-to-end post-16 education in the creative industries which allow us to continue making a real difference in the lives of our students.

What we offer?

• Generous Holiday Allocation
• Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work 
• Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!  
• Paid Leave: Enhanced Maternity, Paternity and Sick pay.

A full job description and person specification is available for download alongside our full benefits booklet.  

Diversity and open expression are fundamental to creativity.  We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.

DBS Checks: Enhanced DBS clearance will be required.